Privacy Policy
Last updated: 16 Aug 2020
JC New Life Hospital & Maternity (“we”, “us”, “our”) respects your privacy. This Policy explains how we collect, use, disclose, and protect your information when you use jcnewlifehm.org or receive our services. We comply with applicable Nigerian laws, including the Nigerian Data Protection Regulation (NDPR).
Data Controller
JC New Life Hospital & Maternity, Otuocha Rd, Adj. First Bank PLC, Otuocha, Aguleri. Email: contact@jcnewlifehm.org, Tel: +2348068653581.
What We Collect
- Identity & contact data: name, phone, email, address, next-of-kin.
- Health information: symptoms, diagnoses, test results, medications, treatment history.
- Appointment & billing data: insurance/NHIS details, payments, claims.
- Website data: cookies, device information, pages visited, enquiry form content.
How We Use Your Data
- Provide medical diagnosis, treatment and care coordination.
- Book appointments, respond to enquiries and send service notifications.
- Billing, insurance processing (NHIS/ASHA), and fraud prevention.
- Quality assurance, training, audits and legal/regulatory compliance.
- Improve our website and services (analytics in aggregated form).
Legal Bases
Consent; performance of a contract; vital interests; compliance with legal obligations; legitimate interests (e.g., service improvement, abuse prevention). Medical/health data is processed by healthcare professionals under confidentiality obligations.
Sharing
We may share information with: your referring doctors; laboratories/diagnostic partners; insurers/NHIS; regulators or law enforcement when required by law; and trusted IT/service providers who process data on our behalf under strict contracts. We do not sell your personal data.
Retention
Records are retained as required by law and professional standards. When no longer required, we securely delete or anonymize data.
Your Rights
Subject to law, you may request access, rectification, erasure, restriction, portability, or object to processing. To exercise rights, contact contact@jcnewlifehm.org.
Security
We use administrative, technical and physical safeguards to protect information. No method is 100% secure; please report any suspected breach promptly.
Children’s Privacy
We protect children’s health data in accordance with Nigerian law. Consent is obtained from parents/guardians where required.
Cookies
We use essential cookies for site functionality and may use analytics cookies to understand usage (aggregate form). You can control cookies in your browser. See our Cookie Notice.
Contact
Data Protection Contact: contact@jcnewlifehm.org
Changes
We may update this Policy; changes will be posted with a new “Last updated” date.